Covid-19 increased the workload significantly for our insurance operations. There were not enough people in our office to process the huge surge in health insurance claims. Our insurance admin team struggle to consolidate data from different data sources to upload to our claims system.
We talked to other insurance companies in the industry who had similar issues and were introduced to Inspol.Online. Their software solutions have helped us to reduce costs and meet clients’ demands. We now have a more efficient claims processing system, easy-to-use and not much training is needed for new admin staff. This is a huge risk prevention, reducing human errors and really gives us a competitive edge in this industry. especially in cost reduction on staffing hardware and software needs.
Thank you Inspol team for your 24/7 support.